A few months ago, I blogged about the terribly family-unfriendly seating policies of American Airlines. When I booked a last minute trip on Delta earlier this week, I was faced with what looked like a similar problem… an airplane with lots of empty middle seats and no two seats together available to book anywhere on the plane. I called Delta immediately after booking my reservation to see if they could manually obtain two seats together at any location so that my 3 1/2 year old could sit next to me. The representative I talked to let me in on a great tip… call back within 7 days before your flight, as that is when “family seating” is released by Delta’s system. These are seats that Delta blocks off near the back of the plane to be able to seat parents and children together.
I’m happy to report that I called back today and got two seats together. These were seats that were unavailable to me to book online, so don’t be afraid to call within the 7 day window if you find yourself in a similar situation with Delta. I must admit that the seats I received weren’t great (they are in the next to last row of the plane), but this is totally acceptable for a situation where I knowingly booked last minute travel with my child. It is mainly just nice to have the peace of mind that my daughter will be sitting with me rather than worrying how I will sort this problem out on the day of travel at the airport. A cautious thumbs up for Delta.